Monthly Archives: April 2012

Standing your ground when talking with clients

“You know, John Smith Photography is including an album and engagement session in that price. Can you match that?” “What are you saying? That I’m just like John Smith? I’m so much better than that!” That’s what we think. But … Continue reading

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What’s wrong with right and wrong

A simple point about right, wrong, and clients. By the time you start to frame issues in the words of rightness and wrongness, the odds are you’re already in the wrong. Maybe not technically. But insofar as fulfilling the purpose … Continue reading

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What clients are telling you

Here’s a quick tip. Always listen whenever a client jokes about their appearance. No one is going to tell you “I’m really insecure and ugly.” But they will say things in jest, like “Can you do anything with this chin?” … Continue reading

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Take control by getting specific

Ever hear the story about the photographer who fired his client? It makes for great reading. After all, in the middle of the day, as work piles up, emails fail to relent, and the phone just keeps on ringing, who … Continue reading

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The Last Days of Vintage

OK, maybe I’m beating a dead horse here, but, hey, this horse is a favorite of mine, and I think it’s a topic that’s always worth another pass around the bend. The other day, I heard (again) that vintage is … Continue reading

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